What is the role of the Liaison Officer?

The role of the Liaison Officer is to act as the point of contact for outside agencies. This means that the Liaison Officer is responsible for establishing and maintaining communication between the organization and external entities. This could include other emergency services, governmental agencies, or community organizations that may be involved in or affected by the incident response. By serving as the primary interface, the Liaison Officer ensures that information flows smoothly, fostering collaboration and coordination among the various agencies or organizations involved in the response to an incident. This role is vital for creating a unified approach and mitigating any potential misunderstandings or conflicts that may arise between different responding entities.